Fairfield_Inn_by_Marriott

Fairfield by Marriott

Fairfield by Marriott

Hotel chain run by Marriott International


Fairfield by Marriott is a franchised economy to midscale hotel brand of Marriott International. The properties target guests willing to accept fewer amenities for lower prices. Cost-saving measures included standardized building architecture and bedding, and the absence of a full-service restaurant, but a complimentary hot breakfast.[2]

Quick Facts Industry, Founded ...

As of June 30, 2021, the brand had 1,169 hotels with 114,986 rooms with an additional 387 hotels with 47,476 rooms in the pipeline.[1] Amenities at most properties include a pool, whirlpool, health club, same-day dry cleaning, vending machines, meeting rooms, free Wi-Fi, an ergonomic desk and chair, and a complimentary hot breakfast, business center with printing capabilities, in-room television, mini-refrigerator, and microwave.[3] The brand was named Fairfield Inn & Suites from 19872019.

Overview

Logo of the former brand, Farfield Inn and Suites.

Marriott International developed the concept for Fairfield Inn in the late 1980s to compete with other economy limited-service (ELS) hotel chains (below $45 a night) like Days Inn, Hampton Inn, and Red Roof Inn. The first location opened in October 1987 in Atlanta, Georgia.[4][5] Management implemented scorecard terminals to allow guests to rate the hotels as either 'excellent', 'average', or 'poor'. Marriott was then able to track important metrics and provide superior customer service. Additionally, employee selection emphasized the appointment of friendly and positive staff, which also reduced turnover. This was achieved by providing higher wages than competitors (at the time being in the top 25% of wages within the lodging industry).[6]

The brand formerly included properties dubbed "Fairfield Suites"; however, in 1998, those properties became the separate SpringHill Suites chain within the Marriott corporation. Many properties feature both suites and rooms, and these were called "Fairfield Inn and Suites."[7] The chain has generally moved away from outside-opening doors in its more recent constructions, preferring traditional interior halls.

In 2004, brand head Liam Brown wanted the brand to move from the budget tier of hotels into the moderate tier by renovating newer locations and closing aging ones. The brand introduced coffee in the hotel rooms, express check-out, and newspaper delivery.[8][9]

In 2013, the brand expanded to Asia.[10] In 2019, the Fairfield Inn & Suites Denver Tech Center opened, the 1000th Fairfield property worldwide.[11] In August 2020, the brand expanded to Peru.[12] In April 2021, Marriott tested a contactless vending machine at Fairfield Inns.[13] In June 2021, the first brand location in Europe opened.[14]

Concept

The brand name comes from the Fairfield Farm in Hume, Virginia, which J. Willard Marriott purchased as a family retreat. Originally owned by the King of England, the farm reminded Marriott of the western ranches of his childhood. After being refurbished in 1997, Fairfield Farm opened as Marriott's only bed and breakfast, The Inn at Fairfield Farm.[15]

Accommodations

Typical newer Fairfield location, Canton, Michigan
Typical late 1990s - early/mid 2000s location, Green Bay, Wisconsin

Historical

More information US, Non-US ...

From 2015

More information North America, Europe ...

References

  1. "Fairfield by Marriott". Marriott International.
  2. "Eat Well". Fairfield Inn & Suites. Marriott International, Inc. Retrieved 18 January 2017.
  3. Ray, Kenneth (June 30, 1989). "Fairfield Inn (A)". Harvard Business Review.
  4. Gunter, Heather (18 Sep 2006). "Suites extension fuels Fairfield Inn brand's growth engine". Hotel & Motel Management. 221 (16): 4–62.
  5. "Marriott Introduces Fairfield Brand to Asia". Hotel Business. October 10, 2013.
  6. "Hotel History". Fairfield Inn & Suites. Marriott International, Inc. Archived from the original on 3 November 2017. Retrieved 18 January 2017.
  7. "2006 Annual Report". www.marriott.gcs-web.com. p. 20.
  8. "2007 Annual Report". www.marriott.gcs-web.com. p. 26.
  9. "2008 Annual Report". www.marriott.gcs-web.com. p. 22.
  10. "2009 Annual Report". www.marriott.gcs-web.com. p. 19.
  11. "2010 Annual Report". www.marriott.gcs-web.com. p. 18.
  12. "2011 Annual Report". www.marriott.gcs-web.com. p. 19.
  13. "2012 Annual Report". www.marriott.gcs-web.com. p. 22.
  14. "2013 Annual Report". www.marriott.gcs-web.com. p. 20.
  15. "2014 Annual Report". www.marriott.gcs-web.com. p. 17.
  16. "2015 Annual Report". www.marriott.gcs-web.com. p. 6.
  17. "2016 Annual Report". www.marriott.gcs-web.com. p. 7.
  18. "2017 Annual Report". www.marriott.gcs-web.com. p. 7.
  19. "2018 Annual Report". www.marriott.gcs-web.com. p. 6.
  20. "2019 Annual Report". www.marriott.gcs-web.com. p. 6.
  21. "2020 Annual Report". www.marriott.gcs-web.com. p. 8.
  22. "2021 Annual Report". www.marriott.gcs-web.com. p. 7.
  23. "2022 Annual Report". www.marriott.gcs-web.com. p. 7.

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