NEWater is the brand name given to highly treated reclaimed wastewater produced by Singapore's Public Utilities Board. NEWater is produced by further purifying conventionally treated wastewater through microfiltration, reverse osmosis and ultraviolet irradiation. The water is potable quality and can be added to drinking water supply reservoirs where it is withdrawn and treated again in conventional water treatment plants before being distributed to consumers. However, most NEWater is currently used for non-drinking purposes, mostly by industries with production requirements for high purity water.

Singapore considered water recycling to augment its limited fresh water supply starting in the 1970s.^[1] A Master Plan drafted in 1972 identified water reclamation and desalination as alternatives to reduce dependence on imported water from Malaysia. Subsequently, an experimental water reclamation treatment plant was built in 1974, but the operation was terminated after only one year due to costs and reliability issues.^[2]

In 1998, the Public Utilities Board (PUB) and the Ministry of the Environment and Water Resources (MEWR) initiated the Singapore Water Reclamation Study (NEWater Study).^[3] The aim was to determine if NEWater was a viable source of raw water for Singapore's needs. NEWater and desalination both were explored to reduce reliance on water imported from Malaysia, which has long been a source of friction between the Malaysian and Singapore governments.^[4] The Malaysian government is treaty-bound to sell water to Singapore until 2061, but it has no obligation to do so after that date.^[5]

In 2001, PUB initiated efforts to identify non-potable uses of water. NEWater, because of its high quality, became the supply of choice for industry demands. This use provided an outlet for this new water supply without increasing the demand on the limited potable water supply.^[6]

The PUB launched NEWater to the public in 2003, with the opening of the first two NEWater plants - the Bedok and Kranji plants - as well as the NEWater Visitor Centre.^[7] In anticipation of the potential public concerns over the safety of recycled water, NEWater was carefully implemented. The PUB was cautious in its usage of terms, avoiding terms such as 'wastewater' or 'sewage' that carried a negative connotation.^[8] Sewage treatment plants were renamed to 'water reclamation plants' and sewage or wastewater were referred to as 'used water'. This contributed to a positive framing of NEWater, enhancing public acceptance of reused water. In addition, the government extensively engaged the public through exhibitions and advertisements to educate them about NEWater. The NEWater Visitor Centre, which allows people to view the NEWater treatment process, was also opened to enhance visitors' understanding of how NEWater is produced. These public engagement efforts were aimed at correcting any misunderstandings people might have towards recycled water and increasing public support for reused water.^[9]

Also, innovative technologies which was promoted by international industries applied on NEWater, such as Toray^[10] and DuPont^[11] in its reverse osmosis technologies.

The first NEWater plant was completed in May 2000. Singapore currently has four operational NEWater factories, at Bedok, Kranji, Ulu Pandan and Changi. The Bedok and Kranji factories were commissioned in 2002, the Ulu Pandan plant in March 2007 and the Changi plant in August 2009.^[12][13] A plant at Seletar, commissioned in February 2004, was closed in 2011,^[14] as the PUB implemented its plan to centralize the treatment of used water, under the Deep Tunnel Sewerage System.^[15] In January 2017, a new NEWater plant was launched at Changi, and is the first plant to be jointly developed by a foreign and local company.^[16]

The Bedok and Kranji plants are operated by the Public Utilities Board, while the Ulu Pandan and Changi plants are under DBOO concessions by Keppel Seghers^[17] and Sembcorp Industries.^[18]

There is a Visitor Centre in the NEWater factory in Bedok, near the Singapore Expo Tanah Merah MRT station. The visitor centre was awarded the Best Sightseeing/Leisure/Educational Programme at the 20th Tourism Awards 2005 and the IWA Marketing & Communication Award in 2006.^[19]

The visitor centre provides multiple free programmes to educate the public regarding the technologies and production of NEWater:

• NEWater Scientist Program – Students take on the role of NEWater Scientists and explore the visitor centre^[20]
• Outdoor Classroom – Host fun activities and experiments that help students learn about reverse osmosis and other NEWater processes^[21]
• Water Ambassadors – Small workshops that teach uniformed groups (i.e. National Cadet Corps and Scouts Association) skills to be water ambassadors^[22]

The total capacity of the plants is about 20 million US gallons per day (76,000 m³/d). Some 6% of this is used for indirect potable use, equal to about 1% of Singapore's potable water requirement of 380 million US gallons per day (1,400,000 m³/d). The rest is used at wafer fabrication plants and other non-potable applications in industries in Woodlands, Tampines, Pasir Ris, and Ang Mo Kio.

Government figures show the country's NEWater plans can meet up to 40% of Singapore's current needs, and the figure is expected to go up to 55% by 2060.^[33]

• Water supply and sanitation in Singapore