Plenti

Plenti

Plenti

Short-lived rewards program from American Express

Plenti was an American rewards program created by American Express in 2015 and discontinued in 2018. During its operation, Plenti let users earn points at one retailer and use them at the same or other retailers that were enrolled in the program.

Quick Facts Founded, Defunct ...

History

Plenti launched on May 4, 2015. It allowed shoppers to earn rewards through a variety of purchases. Unlike other loyalty programs such as supermarket loyalty programs, Plenti was not tied to a single company or credit card issuer. Users could join for free and did not have to be American Express cardholders.[1]

Plenti was part of American Express' push to broaden its reach following the loss of its exclusive deals with Costco (which switched to Citi and Visa) and JetBlue (which switched to Barclays and MasterCard).[2][3]

When 2017 ended, Direct Energy, Hulu, Nationwide, Enterprise, Alamo, and Expedia left Plenti. On January 31, 2018, Macy's and Chili's announced that they were also leaving Plenti.[4]

An online marketplace where users could earn Plenti points through online retailers such as Walmart, Sam's Club, Target, Home Depot, Lowe's, and Under Armour was available from May 2015 through March 15, 2018. A member would log into the marketplace and then be directed to the desired retailer's website, thereby earning points for their account. At least one point was earned per $1 spent.

On April 16, 2018, Plenti confirmed that the program would end on July 10, 2018; it suspended new account sign-ups effective immediately.

Past Participating retailers

Retailers that participated in Plenti until 2018:[5]

Retailers that left Plenti in 2017:[6]

Mergers and acquisitions of affected partners

Upon the announcement that rival drugstore chain Walgreens would purchase some Rite Aid stores, Walgreens said there would be no immediate changes to Rite Aid's loyalty program Wellness+. Walgreens' rewards program was never integrated into Plenti.[7]

Following AT&T's finalization of its purchase of DirecTV two months after the launch of Plenti, DirecTV became a Plenti partner through its ownership by AT&T, but only through the bundling of DirecTV and AT&T's existing services; DirecTV as a standalone service wasn't a Plenti partner. On November 1, 2017, AT&T discontinued its Plenti partnership.[8][9]

References

  1. [1]
    "AmEx to roll out loyalty program Plenti on Monday". CNBC. May 4, 2015. Archived from the original on June 14, 2015. Retrieved June 7, 2015.
  2. [2]
    Sidel, Robin (February 13, 2015). "AmEx-Costco Divorce Shakes up Card Industry". The Wall Street Journal. Archived from the original on July 3, 2018. Retrieved July 2, 2018.
  3. [3]
    "American Express Starts Life After Costco by Rewarding Customers at Macy's and Hulu". Archived from the original on July 3, 2018. Retrieved July 2, 2018.
  4. [4]
    "Macy's exits Plenti loyalty program". Archived from the original on February 5, 2018. Retrieved February 4, 2018.
  5. [5]
    "Plenti Partners". Plenti.com. Archived from the original on June 19, 2015. Retrieved June 7, 2015.
  6. [6]
    "Plenti's Rewards Coalition Loyalty Problem". February 5, 2018. Archived from the original on July 14, 2018. Retrieved July 2, 2018.
  7. [7]
    "Walgreens' Acquisition of Rite Aid No Changes Announced for Loyalty Program Members". Archived from the original on October 31, 2015. Retrieved November 12, 2015.
  8. [8]
    "DirecTV Customers Offered $500 in Credits for Switching Lines to AT&T". Archived from the original on November 7, 2017. Retrieved September 8, 2017.
  9. [9]
    "AT&T Plenti Rewards Program is Changing". Archived from the original on November 1, 2017. Retrieved November 2, 2017.
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