2004

In 2004, live-in nurse Fiona Landers leaves the residence of the Williams family in Tokyo,^{[lower-alpha 2]} appearing disturbed. Fiona informs her co-worker, Yoko, that she is returning to America before briefly encountering the ghost of Kayako Saeki. Fiona arrives at her home in a small town in Pennsylvania, reuniting with her husband Sam and young daughter Melinda. Kayako's curse, however, possesses Fiona, causing her to bludgeon Sam to death and drown Melinda before committing suicide by stabbing herself in the throat.

Shortly after the Landers are murdered, but before anyone discovers their deaths, real estate agents Peter and Nina Spencer learn that their unborn child will most likely be born with the rare genetic disorder ALD. Peter goes to look into selling 44 Reyburn Drive and stumbles across Melinda's ghost, presuming her to be a lost girl, who is bleeding profusely from her nose. Peter who is attacked by Fiona and Melinda's ghosts is quickly corrupted by the curse. The possessed Peter returns to his home, where he kills Nina and their unborn child and is eventually found dead in the bathtub.

Detectives Goodman and Wilson investigate the Landers murders. Unsettled by the house, Goodman refuses to enter, while Wilson enters to examine the scene. Upon exiting, Wilson slowly starts to lose his mind, and eventually becomes hysterical when he spots Fiona's ghost outside Goodman's car; after which he attempts to commit suicide by shooting himself, but survives, leaving him disfigured and committed to a psychiatric asylum. Goodman stops looking into the case.

2005

In 2005, elderly couple Faith and William Matheson move into the house. Faith suffers from dementia and a terminal illness. After moving in, Faith is infected by the curse and starts to see Melinda around the house. Her sanity rapidly declines, causing William to call over Lorna Moody, an assisted suicide consultant.

Disturbed by Faith’s state, Lorna suggests to William that they leave the house, but William reveals that he is aware of the ghosts and suggests that it implies a future where people get to be with their loved ones after death. Lorna later discovers that Faith has killed William and has sliced off her own fingers. Lorna flees in horror only to be attacked by Sam's ghost in her car which crashes, killing her.

2006

In 2006, rookie detective Muldoon moves to town with her son Burke following her husband's death. Muldoon and Goodman, her new partner, are called to the woods where Lorna's corpse has been discovered. Goodman becomes uncomfortable when they learn that Lorna had been visiting 44 Reyburn Drive, revealing his suspicion that the house is cursed.

Muldoon goes to the house, discovering a disoriented Faith and William's corpse. Faith is taken to a hospital, where she sees Melinda and throws herself off a staircase landing, committing suicide. As Muldoon continues her research into the case, she is haunted by the ghosts of the Landers. She visits Wilson in the asylum, who tells her that all people who enter the house will become victims of the curse. Wilson then gouges out his eyes so he can stop seeing the ghosts, but his hallucinations continue.

Fearful that the curse may make her hurt her son, Muldoon confides in Goodman and learns that the curse began with a family in Japan; Fiona is the one who brought it abroad. After she is attacked by the Landers' ghosts again, Muldoon goes to the house and douses it in gasoline as she sees visions of how Fiona murdered her family. The curse creates an apparition resembling Burke, but Muldoon realizes it isn't really him after he fails to repeat a phrase the two of them use regularly. The house burns to the ground as Muldoon embraces her real son outside.

Sometime later, Muldoon hugs Burke before he leaves for school, only to see the real Burke leave the house. The "Burke" she is hugging is revealed to be Melinda. Muldoon is dragged away by Fiona's ghost, becoming the next victim of the curse.

Box office

In the United States and Canada, The Grudge was projected to gross $11–15 million from 2,642 theaters in its opening weekend.^[27] The film made $5.4 million on its first day, including $1.8 million from Thursday night previews. It went on to debut to $11.4 million, finishing fifth and marking the lowest opening of any U.S. theatrical film in the series.^[2] The film fell 69% in its second weekend to $3.5 million, finishing eleventh.^[28]

The Grudge grossed $21.2 million in the United States and Canada, and $28.3 million in other territories, for a worldwide total of $49.5 million.^[23][29]

Critical response

On the review aggregator website Rotten Tomatoes, 20% of 131 critics' reviews are positive, with an average rating of 4.1/10. The website's consensus reads: "Dull and derivative, the rebooted Grudge wastes a talented cast and filmmaker on watered-down scares that may leave viewers nursing grievances of their own."^[30] Metacritic, which uses a weighted average, assigned the film a score of 41 out of 100, based on 28 critics, indicating "mixed or average" reviews.^[31] Audiences polled by CinemaScore gave the film a rare average grade of "F" on an A+ to F scale (one of only 22 films to receive the rating, as of April 2020^[update]),^[32] while those at PostTrak gave it an average 0.5 out of 5 stars.^[2]

Mick LaSalle of the San Francisco Chronicle said the film was all premise and no development, adding, "I saw this movie in the middle of the day, having had a great night's sleep, and I had to slap myself awake a few times."^[33] Variety's Owen Gleiberman called the film "a reboot of a remake of a film that wasn't all that scary to begin with", and wrote, "The Grudge plods on as if it were something more than formula gunk, cutting back and forth among the thinly written unfortunates who've been touched by the curse of that house."^[34] Nick Allen of RogerEbert.com gave the film 3 out of 4 stars, saying that it is "often as nasty as you want it to be, its cheesy jump-scares and generic packaging be damned".^[35]

Noel Murray of The Los Angeles Times wrote, "This is not a 'fun' horror picture. It's about miseries both supernatural and mundane. And, yes, it's scary. Pesce's art-film roots are evident in the movie's slow-burn first hour. But in the final third, The Grudge piles on the explicit gore and jump scares — all leading to a final scene and final shot as terrifying as anything in the original series. If the angry, vengeful 'Ju-On' ghosts must endure, they might as well be deployed by someone who knows how to make their attacks bruising."^[36] Ben Kenigsberg of The New York Times said, "The remake remains cursed by a fatally hokey concept."^[37]