United Supermarkets is a North American supermarket grocery store chain. With headquarters in Lubbock, Texas, its roots go back to 1916, when H.D. Snell opened his first United Cash Store in Sayre, Oklahoma. Today, the chain has grown to include 95 stores in 30 Texas cities and over 10,000 workers.
7830 Orlando Avenue Lubbock, Texas, 79423,
Number of locations
|North Texas, West Texas|
|Robert C. Taylor, Jr., CEO|
Robert Snell, Chairman
|Products||Bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks, beer and wine|
|Revenue||$1.5 (est.) billion USD|
Number of employees
United Supermarkets has 94 stores located in Texas and New Mexico. While it shares the same name as United Supermarkets based in Oklahoma (owned by Homeland), it technically does business as The United Family to differentiate from the Oklahoma chain, as they are separate grocery entities.
Today, United Supermarkets is run by the Albertsons chain, and operates as a division of Albertsons.
The United Family operates five distinct retail banners:
- United Supermarket - traditional grocery offerings at a competitive price
- Market Street - features take-home cuisine, restaurants, gourmet, and everyday grocery items in one store
- Amigos United - an international-format store offering a blend of American fare and international cuisine
- United Express - a wide variety of on-the-go food options, made-to-order barista specialty coffee and fast access to fuel
- Albertsons Market - merges everyday convenience with innovative on-trend products
They each share a single mission: deliver ultimate service, display superior performance and make a positive impact every single day.
Dan J. Sanders, who became CEO in June 2004, published a book, Built to Serve, with McGraw-Hill in September 2007. Built to Serve is a management book that stresses the principles on which United was supposedly founded. It focuses on putting people before profits. The foreword was written by Stephen Covey, author of The 7 Habits of Highly Effective People, and the afterword was written by Ken Blanchard, author of The One Minute Manager. Dan stepped down in February 2010 and Robert Taylor was named CEO.
On April 1, 2009, United opened its 50th store in Plano, Texas.
On January 9, 2013, United opened its newest store in Lubbock. This new Market Street store is much larger and features a much wider selection of products and services. The purpose of this store was to replace an older United Supermarkets store and to be open 24 hours.
Most United Supermarkets stores operate from 6 or 7 am until 11 pm, seven days a week. As of February 1, 2016, four stores operate 24 hours a day, including the pharmacy: two stores in Lubbock, one in Wichita Falls, and one in Frisco (Of which is no longer a 24 hour location as of 2019). Two stores were open 24 hours a day temporarily after the opening of the new store. Both were located in Lubbock.
On September 9, 2013, United Supermarkets LLC was sold to Albertsons LLC. On February 4, 2014, the FTC voted 4–0 to approve the deal. The acquisition deal cost Albertsons $385 million and required Albertsons to sell its single stores in the Amarillo and Wichita Falls, Texas, markets. As part of the acquisition, several Albertsons locations in Eastern New Mexico, which were re-branded as "Albertsons Market", were added to the new United division of Albertsons-Safeway. Expansion in New Mexico continued with the purchase of several Lawrence Brothers locations, and the transfer of stores in Albuquerque, Santa Fe, Rio Rancho, and Taos, to the United division.
United Supermarkets owns the naming rights to United Supermarkets Arena at Texas Tech University. The arena is the home court for the university's men's and women's basketball teams in addition to its women's volleyball team.
- "The United Family". United Supermarkets, L.L.C. Retrieved 2020-10-27.
- "United Supermarkets LLC - Company Profile and News - Bloomberg Markets". Retrieved 2020-10-27.
- "United Supermarkets, L.L.C. Company Profile". Retrieved 2020-10-27.
- "Family Serving Families - The United Family". Retrieved 2020-10-27.
- Owens, Eddie (2012-06-01). "United Supermarkets Reaches Milestone With its First 24-Hour Store" (PDF). United Supermarkets Public Relations.
- "Albertson's LLC to Acquire United Supermarkets LLC". Albertson’s LLC. September 9, 2013. Archived from the original on December 1, 2013. Retrieved February 13, 2014.
- "FTC gives final approval for United-Albertsons merger". Amarillo Globe-News. February 4, 2014. Retrieved February 13, 2014.
- "United Supermarkets Arena".