Precursor agencies

The Dallas Transit System (DTS) was a public transit service operated by the city of Dallas, from 1964 to 1983. DTS was formed by the consolidation of various privately owned transit companies and streetcar lines. Prior to DTS, the company was formerly known as the Dallas Railway and Terminal Company when Dallas had an extensive streetcar system that spanned from Oak Cliff to North Dallas. The name was changed shortly after the last streetcar ran in January 1956. DART formally took over operations of the DTS in 1988.

In 2000, DART employees restored a 1966 DTS bus to its original state.^[5]

Creation of DART

DART was created on August 13, 1983, as a regional replacement for the DTS (Although the name "Dallas Area Rapid Transit" was intended to reflect the new agency's coverage of the greater Dallas–Fort Worth metroplex, its acronym DART almost immediately evoked comparisons to San Francisco's Bay Area Rapid Transit system, known as BART). Citizens of 15 area cities had voted to levy a 1% sales tax to join the system by the time it began transit services in 1984 (though the formal acquisition of the Dallas Transit System wouldn't be complete until 1988).^[6][7]

In 1985, member cities Carrollton and Farmers Branch held elections to pull out of DART, though the measures failed. But shifting suburban politics and a loss of confidence in DART management after voters declined to support DART's measure to incur long term debt in 1988 led to seven more pullout votes, two of which (Flower Mound and Coppell) were successful. Just one suburb joined DART – the tiny community of Buckingham, which was later annexed by DART member city Richardson.

Financial scandal

In December 2007, DART revealed it was facing a $1 billion shortfall in funds earmarked for the Blue Line rail service to Rowlett and Orange Line rail service to Irving, and the DFW Airport.

In January 2008, DART announced it would divert monies from rail lines being built in Dallas. When Dallas officials protested, DART president and executive director Gary Thomas—who had known about the shortfall for at least eight months—announced the agency would borrow more money.

In late January 2008, DART Board chair Lynn Flint Shaw, who was also treasurer of Dallas Mayor Tom Leppert's "Friends of Tom Leppert" fund-raising committee, resigned from her DART post. In February, she surrendered to the police on charges of forgery. On March 10, Shaw and her husband, political analyst Rufus Shaw, were found dead in their home in what turned out to be a murder suicide.^[8][9]

2016 shooting

On July 7, 2016, one DART officer was among several people shot in a mass shooting targeting police officers providing security at a Black Lives Matter protest.^[10][11] One of the officers, identified as seven-year veteran Brent Thompson, died from his injuries and became the first DART officer to be killed in the line of duty since the department's inception.^[10][12]

New bus network

On January 24, 2022, DART's bus network, which had dated back to DART's 1983 incorporation, was completely overhauled. The overhaul, branded as DARTzoom, was intended to improve the bus system's service reach, frequency, and hours of operation.^[13] All DARTzoom local routes would be available 5 AM to midnight, seven days a week. The centerpiece of the system was 22 "core frequent" routes, which would be available from 4 AM to 1 AM with 20-minute headways for most of the day and 15-minute headways during peak periods.

DARTzoom saw many short or low-use routes consolidated or removed, and bus stops were re-organized to be a constant distance apart.^[14] Eliminated routes were usually replaced with GoLink zones. The system also introduced a new route numbering scheme, which assigned route numbers and colors based on a route's frequency, rather than the previous network's type designations. Only one route (883, a shuttle route sponsored by the University of Texas at Dallas) retained its original designation.

To celebrate the new network and allow riders time to adjust, all rides on the new network were free for the first week of operation.^[13]

McKinney Avenue Transit Authority

DART also assists in the operation of the M-Line Trolley, with joint operating funding given to the McKinney Avenue Transit Authority along with the Uptown Improvement District.

Dallas Streetcar

In May 2013,^[19][20] DART began construction on a 1.6-mile (2.6 km) streetcar line which will operate between downtown Dallas and Oak Cliff by way of the Houston Street Viaduct.^[21] Phase one of the streetcar line, running between Union Station in Dallas and Methodist Dallas Medical Center in Oak Cliff, opened on April 13, 2015.^[22] The line was expanded to its current length in August 2016 with the addition of the 6th Street and Bishop Arts stops.

Trinity Railway Express

The Trinity Railway Express (TRE) commuter rail line connects downtown Dallas with downtown Fort Worth. The TRE, created in 1996 by an interlocal agreement between DART and Trinity Metro, connected the cities' centers by rail for the first time since the 1930s, excluding Amtrak's Texas Eagle.

The TRE commuter line has an average weekday ridership of 7,300 passengers per day^[23] and is the fifteenth most-ridden commuter rail system in the country. In 2012, the TRE carried a total of 2.3 million passengers.^[24]

Silver Line

The Silver Line is an under-construction commuter rail service that will run from Dallas/Fort Worth International Airport to Plano along the former Cotton Belt route. It is expected to commence service in 2026.^{[25][26][27][18]}

DCTA A-train

The Denton County Transportation Authority (DCTA) built its A-train commuter rail service in partnership with DART and the TRE. The DCTA leases the right-of-way for its 21 miles (34 km) commuter line from DART, and coordinates with DART to provide connecting service between the A-train and DART's Green Line. The DCTA also leased Budd diesel rail cars from the TRE for its initial service.^[28] The A-train operates between downtown Denton and Trinity Mills station, where a transfer to the Green Line is available. Through its partnerships with DART and TRE, DCTA sells "Regional" fare passes which include access to DART and TRE service.^[29]

Fleet

DART's fleet initially consisted of diesel buses. In 1998, the agency began using liquefied natural gas buses alongside them as part of a broader environmental initiative.^[31]

In October 2012, DART introduced a new fleet of 123 low-floor 14-to-17-passenger buses for On-Call, FLEX, and low-capacity routes.^[32] The buses were manufactured by ARBOC Specialty Vehicles.

From 2013 to 2017, DART would replace most of its bus fleet with 459 NABI 40LFW buses running off compressed natural gas.^[33] The CNG fleet was further bolstered in 2019 with the addition of 41 New Flyer Xcelsior XN40 buses.^[34]

DART introduced electric buses to its fleet in 2018. The seven Proterra Catalyst buses were originally used for the DLink shuttle in downtown Dallas.^[35] When the shuttle was eliminated in 2019, the electric buses were moved to normal routes; they are currently used on route 28 (Singleton).^[36] In 2023, DART ordered an additional Proterra bus, this time a ZX5 Max, as a trial for long-range electric buses; it is currently used on route 20 (Northwest Highway).^[36] Electric buses are denoted with a unique yellow-and-green livery.

Routes

Since the 2022 system redesign, DART has three types of routes: local, express, and shuttle. Local routes are further categorized by frequency.

Facilities

DART runs its bus system similar to the hub-and-spoke model some airlines use, with specified bus-only facilities that serve as timepoints and transfer locations for multiple routes. Many (though not all) of these facilities include park-and-ride lots, air-conditioned waiting areas, vending machines, and bathrooms. Most rail stations also serve as transfer locations for bus routes, albeit with fewer connecting routes and amenities.

• Addison Transit Center (Addison)
• Bernal/Singleton Transfer Location (West Dallas)
• Cockrell Hill Transfer Location (Cockrell Hill)
• East Transfer Center (Downtown Dallas, near Pearl/Arts District)
• Glenn Heights Park and Ride (Glenn Heights)
• Jack Hatchell Transit Center (Plano)
• J. B. Jackson Transit Center (Fair Park)
• Lake Ray Hubbard Transit Center (Garland)
• Malcolm X Boulevard Transfer Location (South Dallas)
• North Irving Transit Center (Irving)
• Northwest Plano Park and Ride (Plano)
• Red Bird Transit Center (South Dallas)
• South Garland Transit Center (Garland)
• West Transfer Center (Downtown Dallas, near West End)

DART On-Call

In 2003, DART launched a premium on-call shuttle service to replace many low-use DART bus routes.^[37] The service allowed riders to schedule trips to and from any location within designated zones, though it required trips to be scheduled one hour in advance. DART On-Call operated only on non-holiday weekdays.

It was first opened in some North Dallas and Plano neighborhoods and, in late 2005, was expanded to Glenn Heights. When the service was retired in 2021, DART On-Call served north central Plano, eastern Rowlett, Farmers Branch, North Dallas, Lakewood, Richardson, Lake Highlands, and Glenn Heights.

FLEX

Introduced in 2008, FLEX was a hybrid of on-call and fixed-route services. The service augmented six routes with designated FLEX areas surrounding the route. A bus could be diverted to any location within its corresponding area, so long as time permitted.

In order to request FLEX service, a passenger needed to pay System fare, which cost double the typical fare. Pickups within a FLEX area needed to be scheduled an hour in advance, though drop-offs within an area could be requested at time of boarding.^[38]

GoLink

In February 2018, GoLink was introduced as a modernized on-demand service, similar to ridesharing apps. While similar to DART On-Call, GoLink allows booking through DART's GoPass app (over-the-phone booking is still available), and it does not require trips to be scheduled one hour in advance. GoLink trips are included in DART passes, and they can also be booked individually. The service was developed in association with Uber; riders are given the choice between hailing an UberPool and a vehicle from DART's own fleet (both at the same fare).^[39]

GoLink gradually replaced DART On-Call and FLEX services, which were eventually discontinued in 2021. The service was further expanded in 2022 to complement the revised bus network, replacing many less-traveled routes that were not carried over from the previous network.

Trips can be scheduled in 32 zones throughout DART's service area, each of which connect to designated rail and bus stations. Travel between zones is not permitted, though some zones overlap at designated Transfer Areas. Service is available from 5 AM to midnight every day, except for the Inland Port Connect zone in southern Dallas County, which is only available from 5 AM to 8 PM on weekdays. (This discrepancy is because Inland Port Connect is operated by STAR Transit, not DART itself.)

Collin County Transit

Collin County Transit provides curb-to-curb service to elderly, disabled, and low-income residents of Celina, Lowry Crossing, McKinney, Melissa, Princeton, and Prosper for a fixed fare. DART operates this service on behalf of the McKinney Urban Transit District (MUTD).^[41]

List of DART member cities

All current members of DART are charter members, having joined during the 1983 vote.

Former DART member cities

Original cities that declined DART

These cities were part of the 1983 membership election and declined to join DART. Unless otherwise noted, these cities are still eligible to join DART.

Eligible cities that are not members of DART

These cities are eligible to join DART as they are adjacent to either Dallas or another DART member city, but they have not joined. With the exception of Parker, this is because they are unable to levy the 1% sales tax required for membership without cutting existing taxes.^[53][54]