Services for job-seekers

Hello Work provides job-seekers with two major services:^[6]

• Job application procedures (job application, employment consultation, occupation introduction)
• Employment Insurance Procedures (Unemployment etc. benefits, Employment promotion benefits, Education training benefits, continued employment benefits (continued employment of older people, childcare leave, nursing care leave))

Other services include providing information on employment/work, required qualifications and experience for finding employment, information on vocational training courses, etc.

Services for young job-seekers

Young job seekers benefit from specialized services with dedicated resources through two additional types of front offices:^[7]

• Hello Work for New Graduates was established in 2010 and provides job search support (including job openings and supporting career guidance counselors in schools and universities) for student and young people who graduated from high school or higher education within the last three years and have little to no job experience. There are 57 offices as of 2017.^[8]
• Hello Work for Youth was established in 2012 and provides intensified job search assistance, interview training and placement to job seekers with previous experience up to the age of 45. Psychologist consultations and aptitude tests are also offered. There are 28 offices as of 2017.^[9]

Services for foreign job-seekers

Hello Work recommends that foreign residents in Japan improve their Japanese language skills, and as a way to do this it suggests Japanese classes. Tokyo Hello Work suggests the "Tokyo Nihongo Volunteer Network", founded in 1993, which offers free Japanese lessons.^[10] Almost-free Japanese classes are also offered by many Japanese "International Society" NPOs funded by local governments throughout Japan.^[11]

Not all offices offer services in languages other than Japanese. Those that do only offer them during limited hours and in limited languages. Usually English and Mandarin Chinese services are available, and some offices offer services in Spanish, Portuguese, or other languages.^[12] There are a number of centers that specialize in support for foreigners:

• Shinjuku Foreigners' Employment Assistance and Guidance Center
• Nagoya Employment Service Center for Foreigners
• Osaka Employment Service Center for Foreigners
• Hamamatsu Employment Service Center for Foreigners

Services for employers

Regarding employers, its main services are human resources (job offering, introduction of applicants) and application for employment insurance.

Hello Work also provides subsidies and benefits for employers including:

• Subsidy for employers who have to perform employment adjustment.
• Grants for employers hiring people.
• Grants for business owners who wish to start business or develop into new fields.
• Grants for business owners who do capacity development.
• Other grants.

Other services include employment management services (consultation and assistance concerning recruitment and placement, assistance for employment management of the elderly and disabled) and providing information.^[13]