The station has four platforms, two for each direction: one "fast" and one "slow". The main entrance, ticket office, multi-storey car park, taxi rank and bus connections are on Station Way, east of the station. There is a second exit to the west, to a small surface car park off Ridgmont Road and Victoria Street, located at the original entrance to the station. A larger surface car park to the east of the railway lines gained planning permission in 2003, in connection with a large residential development.[4]
There are ticket barriers at both entrances.
The station participates in the Plusbus scheme where combined train and bus tickets can be bought at a reduced price.
The station underwent a refurbishment which saw the main entrance being completely rebuilt. This refurbishment included a complete rebuild of the retail unit located at the main entrance, Moving the toilets from platform 2 and 3 to Platforms 1 and 4. A new entrance on Platform 4 was also built, which included brand new Cycle storage facilities. Refurbishment of the station was completed in December 2021.[5]
The station currently houses a Sainsbury's Local which opened in February 2022[6] There are also 3 more retail units, 2 on Platform 1 and one on Platform 4. However, these have not been filled since the station refurbishment in 2021.
St Albans South signal box has been restored immediately south of the station and has been opened as a visitor attraction by the St Albans Signal Box Preservation Trust.
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Construction of a second footbridge was completed in 2022
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All services at St Albans City are operated by Thameslink using Class 700 EMUs.
The typical off-peak service in trains per hour is:[9]
During the peak hours, the station is served by additional services to and from East Grinstead.
The station is also served by a half-hourly night service between Bedford and Three Bridges on Sunday to Friday nights.
More information Preceding station, National Rail ...
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