The Kickstarter campaign was created on July 5, 2012 with a goal of $25,000. By August 4, the goal was met, and contributions had reached $25,852. The band initially promised a delivery date of February 2013, but communicated in a backers-only update on the 13th of that month that the album would be delayed because the band members wanted to write a few more songs. On July 5 another update went out revealing that the album was complete, and on October 31 the band said that although they were releasing with Tooth & Nail Records the following January, backers would receive the album digitally in November. The first download link was sent on November 27, 2013.
The first backer update regarding CD/DVD/poster/T-shirt packages was sent on January 13, 2014, indicating that they would be sent "very soon". On March 18, another update was posted acknowledging that the packages had not yet been sent, indicating that it was due to the DVD process not yet having been finished. On December 12, 2014, a backer update was posted saying that the packages would be sent the following January. However, radio silence continued until March 5, 2015, where Jeff sent another update apologizing for no one having received their rewards and being "ashamed at how long this has taken" but promising to release them "ASAP". The last communication through Kickstarter was on November 9, 2015, where a final apology was made.[citation needed]
Throughout this process, many backers expressed increasing frustration with the state of affairs, some going as far as to suggest taking legal actions against the band.[4] Others tried to take a direct approach by messaging Jeff through various social media outlets, and on April 26, 2016, a backer posted that they had received their reward package, making it three years and eight months since the project was funded. As of February 26, 2021, some users still had not received their rewards.[citation needed]
