Inside the black box of Amazon returns

Returns are becoming a costly sustainability problem for retailers and the planet. A supply chain expert explains.

Simone Peinkofer, Assistant Professor of Supply Chain Management, Michigan State University • conversation
June 14, 2023 ~7 min

Bringing the social and ethical responsibilities of computing to the forefront

The inaugural SERC Symposium convened experts from multiple disciplines to explore the challenges and opportunities that arise with the broad applicability of computing in many aspects of society.

Terri Park | MIT Schwarzman College of Computing • mit
June 8, 2023 ~12 min


Automation risks creating a two-tier workforce of haves and have-nots

Automation risks making work environments less hospitable to the people who remain.

Siddhartha Bandyopadhyay, Professor of Economics, University of Birmingham • conversation
May 30, 2023 ~8 min

How AI and other technologies are already disrupting the workplace

ChatGPT may change the workplace but there are plenty of other disruptions coming.

Martin Spring, Professor of Operations Management, Lancaster University • conversation
May 26, 2023 ~5 min

Success at the intersection of technology and finance

Citadel founder and CEO Ken Griffin visits MIT, discusses how technology will continue to transform trading and investing.

MIT Career Advising and Professional Development • mit
May 10, 2023 ~7 min

People don’t ask for more pay when company is ‘good’

Do job seekers really forego pay to work at companies with social impact, or does that mission prompt self-censoring in negotiation?

UT Austin • futurity
May 8, 2023 ~4 min

Raising minimum wage doesn’t cause small business job losses

Increases in the federal minimum wage don't hurt jobs at small businesses as much as some people may fear, according to new research.

Edward Lempinen-UC Berkeley • futurity
March 23, 2023 ~8 min

Auto-renew subscriptions don’t build loyal customers

Automatic subscription renewals may boost subscribers in the short term, but it's a bad strategy over time, a working paper finds.

Stanford • futurity
March 22, 2023 ~7 min


Repeat product recalls don’t always prompt change

What gets a company to do better after a mistake, such as product recalls? New research finds some surprising answers.

Olivia Hall-Syracuse • futurity
March 7, 2023 ~5 min

Shoeshine Businesses Disappearing in the U.S.

VOA Learning English • voa
March 5, 2023 ~4 min

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