heart-rending
adjective
• causing great sadness or distress.
• "a heart-rending story"
Similar:
distressing,
upsetting,
disturbing,
heartbreaking,
sad,
tragic,
painful,
saddening,
traumatic,
agonizing,
desolate,
harrowing,
excruciating,
pitiful,
piteous,
poignant,
plaintive,
affecting,
moving,
tear-jerking,
distressful,